Health bosses have moved to reassure the public that they are sorting out a series of flaws which were flagged up by two Government bodies.
The health board hit the headlines earlier this year after being blasted in a report for a “catalogue of failings” from Scotland’s information Commissioner.
The revelation that critical incident reports had not been released to staff sparked a storm that led to a far reaching government inquiry.
And another report in the summer, by Healthcare Improvement Scotland, slammed a number of areas within Ayrshire and Arran’s management set-up.
Ayrshire and Arran chief executive, John Burns, said: “The HIS report highlighted a number of weaknesses in our systems and processes for conducting and monitoring reviews of significant adverse events.
“As a result, in June 2012 NHS Ayrshire and Arran published a far-reaching improvement plan which set out very clearly the changes we were going to make within challenging timescales set by me.”
Mr Burns also praised the efforts of staff in helping to push through his improvement schedule, which was implemented on Monday, October 1.
He added: “Over the past three and a half months staff from across NHS Ayrshire and Arran have been engaging with staff and public representatives about the improvement plan and refreshed process for managing SAERs.
“As a result, the refreshed process reflects their views, concerns and suggestions.
“I am very grateful to everyone who has responded so positively and with suchcommitment to making the improvements required so quickly and thoroughly.”